Hi ITHelpDesk,
Thank you for contacting Team Satchel. We have received your request and our Support Team will do their best to get back to you as quickly as possible during these challenging times.
A lot of users will be asking about their passwords. Please keep in mind that if the email you are writing from is not recognised, we will not be able to give you new login details. Schools will still be able to assist remotely and our team will be here to support them.
We have posted advice online about accessing your account and using the platform:
Kind regards,
Team Satchel
Your request summary is:
Dear Satchel | Support Team, Your ticket - Re: Case # 00346053 - Show My Homework PIN -  has been closed. We hope that the ticket was resolved to your satisfaction. If you feel that the ticket should not be closed or if the ticket has not been resolved, please reply to this email. Sincerely, Aldridge Education Support Team
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